Understanding Motivation: Using Maslow’s Hierarchy of Needs to Foster Better Business Relationships

In this Fishbowl, we’ll hear from Chip Conley, the founder and former CEO of America’s Joie de Vivre Hospitality and the Strategic Advisor for Hospitality and Leadership at Airbnb. Conley will explain how applying psychology to understand his stakeholders’ motivations helped him:

1. Create a joyful workplace for himself and his employees
2. Make his customers more delighted and loyal
3. Create the conditions for legacy and financial success to the approval of his investors

Chip Conley
Founder and former CEO, America’s Joie de Vivre Hospitality
Strategic Advisor for Hospitality and Leadership, Airbnb