Category: Culture

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Strive to Thrive: Employee Development Opportunities the Small Giants Way

ou’ve gotten the talent in the door – people who are skilled, have a values alignment with your company, and are a great cultural add – but how do you keep them around? Most employees want room to grow within a company, and see that as a strong reason to stay long term. But we’re not just talking about promotions and title changes; for many Small Giants companies who have a small team or a flat structure, that’s not always possible. So, what are some other ways to help your employees grow, and give them a sense of development that they can be proud of?

Join us for our next virtual event to dig into the topic of employee development. We’ll talk to Jennifer Trakhtenberg, Senior Talent Leader of ClearVision Optical, Missy Light, Training & Development Facilitator of Pegasus Logistics Group, and Doug Kueker, Co-Founder & Chief Learning Solutions Officer of Vivayic. The panel will cover:

  • Internship programs and how they can be strategic in building your talent pipeline
  • Building Individual Development Plans to encourage learning in both hard and soft skills.
  • The benefits of curating a Skills Inventory.
  • Developing employees to become trainers and mentors.
  • The concept of “lattice learning” and how growth doesn’t have to be a straight line.
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Develop and Retain Your Best Leaders: A Small Giants Panel

Have you identified your bench of future leaders? Are they confident, emotionally-intelligent individuals who are prepared to lead? Is your organization struggling to have its values understood and practiced at every level of the organization?

In this panel discussion facilitated by Small Giants Community co-founder Paul Spiegelman, three Small Giants Leadership Academy graduates will share how the experience has impacted their leadership and organizations. These leaders will share what it’s really like to participate in the Leadership Academy and reflect on the most impactful takeaways from their year of learning.

The Small Giants Leadership Academy is a nine-month training program for emerging purpose-driven leaders to learn and grow together. With enrollment now open for the next class, this is your chance to hear from graduates and understand the program from the perspective of those who have experienced it.

Find out why one graduate called the Leadership Academy “the perfect program for an emerging leader” and learn about “the lifelong relationships with amazing people” that continue to serve graduates to this day. We’ll also answer your questions about the program, like who in your organization is the right fit and how this experience can fundamentally change the trajectory of your organization.

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The Future of Work with Steve Cadigan

Paul Spiegelman, Steve Cadigan

It’s no secret that companies and employees across the globe have experienced a lot of change in the last couple of years. The pandemic has turned many of our notions about work on their heads, but it doesn’t all have to be viewed as insurmountable challenges. Here to help us navigate this new working world is Steve Cadigan.

Steve is a sought-after speaker and talent advisor, and he has worked with some of the world’s leading organizations across a span of industries. Through research and years of experience, Steve emphasizes the adaptability of organizations around their people, and finding quality, aligned talent to build the best teams possible.

Last year, Steve published his first book, Workquake: Embracing the Aftershocks of COVID-19 to Create a Better Model of Working. Rather than focusing on the persistent language that human skills will be increasingly replaced by automation and AI, Steve wants to change the conversation. In Workquake, he talks about how being human has never been more critical and how we have more agency in applying our talents than any other time in history. He dives deep into this topic, which has been accelerated by COVID-19, through case studies, stories, and his own experiences.

Join us as Small Giants Community Co-Founder, Paul Spiegelman moderates an interactive conversation with Steve Cadigan about his book, his projections for the future of work, and more.

Understanding Motivation: Using Maslow’s Hierarchy of Needs to Foster Better Business Relationships

In this Fishbowl, we heard from Chip Conley, the founder and former CEO of America’s Joie de Vivre Hospitality and the Strategic Advisor for Hospitality and Leadership at Airbnb. Conley explained how applying psychology to understand his stakeholders’ motivations helped him:

  • Create a joyful workplace for himself and his employees
  • Make his customers more delighted and loyal
  • Create the conditions for legacy and financial success to the approval of his investors
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How to Deliver an Extraordinary Customer Experience

Cultivating meaningful relationships with customers is part of being a Small Giant. However, what separates a Small Giant from others, is their ability to embed customer service into their culture. imageOne, a document lifecycle management company, has created a culture of customer service that has generated millions in revenue. In this fishbowl, you will learn from imageOne Co-founder, Joel Pearlman, on how to systematize and quantify customer service in your organization:

Key Takeaways

  • Why extraordinary customer service starts with an extraordinary culture
  • How to create a customer centric culture – the imageOne way
  • How to quantify exceptional customer service (and use this as a differentiator from your competitors)
  • How to anticipate customer needs and build genuine relationships
  • Learn innovative ways to get new referrals
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Right Projects and Right People

Small Giants Community