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When the leadership team at Venturity Financial Partners realized they were losing clients at an alarming rate, they knew a new approach was needed. With thoughtful and intentional planning, this CXO and accounting services firm created a dedicated Client Experience work group to revitalize how they worked with clients externally and managed them internally. Fast […]
As the Andy Stanley quote goes, “Leaders who do not listen will eventually be surrounded by people who have nothing to say.” And, that silence is dangerous. Stephen Shedletzky – or “Shed” to his friends – has focused his career on helping leaders listen to and nurture the voices of others — to foster an […]
Have you identified your bench of future leaders? Are they confident, emotionally-intelligent individuals who are prepared to lead? Is your organization struggling to have its values understood and practiced at every level of the organization? In this panel discussion facilitated by Small Giants Community co-founder Paul Spiegelman, three Small Giants Leadership Academy graduates will share […]
When it comes to marketing and branding, many companies create internal documents touting their culture to employees (ie the classic ‘mission, vision, values’ poster), and then separately produce external messaging of what they think the outside world wants to see and hear. In reality, these are two content streams that should have little to no […]
Company culture is a squishy idea and notoriously tough to formalize. Carefully defining your culture is work, often hard work. Yet doing this work makes hundreds of future decisions much easier. In this interactive workshop, Carl Erickson, founder and chairman of Atomic Object, shared his culture framework that’s eighteen years in the making, using Atomic’s […]
In this fishbowl, attendees learned from The Purpose Institute’s co-founder and Chief Purposologist, Haley Rushing, on how to bring the power of your organization’s purpose to life in a systematic, meaningful and sustainable way. She covered a wide range of activation areas including how to use your purpose to drive recruitment and talent management, how to create […]
How do you tell a top-performing employee something that they don’t want to hear? How do you take in feedback from your employees, without coming across as defensive? Giving and receiving feedback well are two of the most-valued – yet difficult to master – skills for any leader. Claire Lew, , has spent her working […]
Ari Weinzweig, Owner and Founding Partner of Zingerman’s, shares his learnings from his book: A Lapsed Anarchist’s Approach to The Power of Beliefs in Business. In this Fishbowl, Ari will take a look at how our beliefs play out in our day to day experiences in the workplace, and how we and our workplaces are […]
At Chief Outsiders, Tom & Art believe that culture is their primary competitive advantage. It is what allows them to attract and retain the best talent who create the most value for their clients. Their approach to hiring for culture is rooted in their core values. Join Tom McCrary, Managing Partner, and Art Saxby, CEO […]