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4

Behind The Scenes: Mastering the Pre-work to Hire an Exceptional Candidate

Amy Whipple and Carrie Schochet of Purple Squirrel Advisors specialize in customized recruiting in the accounting, finance, human resources and operations functions for companies across industries and ranging from 8 million to 700 million in revenue. In this interactive Fishbowl, attendees learned about the aspects of recruiting and hiring that Amy and Carrie have identified […]

5

The Feedback Loop: How to Give and Receive

How do you tell a top-performing employee something that they don’t want to hear? How do you take in feedback from your employees, without coming across as defensive? Giving and receiving feedback well are two of the most-valued – yet difficult to master – skills for any leader. Claire Lew, , has spent her working […]

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How to Deliver an Extraordinary Customer Experience

Cultivating meaningful relationships with customers is part of being a Small Giant. However, what separates a Small Giant from others, is their ability to embed customer service into their culture. imageOne, a document lifecycle management company, has created a culture of customer service that has generated millions in revenue. In this fishbowl, you will learn […]

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Community: How to Save the Environment While Engaging Employees

In this fishbowl discussion, Liz Zavodsky, Director of Membership & Engagement at Northwest Earth Institute, shared examples of meaningful community engagement and how this impacts employee engagement. Key Takeaways: Learn how community programming can impact employee engagement and build stronger bonds Learn what EcoChallenge is and how you can implement the community programming in your […]

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A Small Giants Final Bow: How a Responsible Exit Strategy Impacts Your Legacy

In this panel discussion, attendees heard two values-driven leaders share their succession stories: Kris Maynard of Essential Ingredients will share how he implemented an employee stock ownership plan (ESOP) and Jill Nelson of Ruby Receptionists will share how she sold her majority share to a culturally-conscious and responsible venture capitalist firm. Key Takeaways Hear how […]

10

So Your Culture is Great, but Does the Talent Pool Know That?

We all know that hiring for culture is key. But in order to attract the right talent, your brand has to accurately communicate your company culture. In this day and age of transparency and access to information, everything is interrelated: for example, if you’ve got a great customer-centric website, but no talk of employees, you’re […]

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